Colin Theriot

Figure Out Who You Will Serve, And Then Satisfy Them (Fully and Repeatedly)

James Cash Penny

“A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.” – James Cash Penney, Born Sep. 16, 1875. Well, J. Cash, I think times have changed. Service is still key. But you no longer need to be concerned with serving “the public” at large. We

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The Difference Between Worthless Information and Valuable Knowledge Is…

Sydney J. Harris

“The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” – Sydney J. Harris, Born Sep. 14, 1917. A lot of people who market things on the internet care about having a “content strategy” as a way to draw prospective customers

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