Figure Out Who You Will Serve, And Then Satisfy Them (Fully and Repeatedly)

James Cash Penny

“A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.” – James Cash Penney, Born Sep. 16, 1875. Well, J. Cash, I think times have changed. Service is still key. But you no longer need to be concerned with serving “the public” at large. We …

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The Difference Between Worthless Information and Valuable Knowledge Is…

Sydney J. Harris

“The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” – Sydney J. Harris, Born Sep. 14, 1917. A lot of people who market things on the internet care about having a “content strategy” as a way to draw prospective customers …

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How to Never Have to Come Up With Your Own Ideas of Stuff to Sell

Marie van Ebner-Escenbach

“If you have one good idea, people will lend you twenty.” – Marie von Ebner-Eschenbach, Born Sep. 13, 1830. One of the best things about operating via conversations with your audience is that you almost never need to be creative. Plant a seed, and people will grow it into a crop of their their troubles. …

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No Message Stands Alone – All Communication is CONVERSATION

Maurice Chevalier

“An artist carries on throughout his life a mysterious, uninterrupted conversation with his public.” – Maurice Chevalier, Born Sep. 12, 1888. A business has a conversation with the market, and with its prospects, and with its customers. That’s what marketing and advertising and selling IS: a conversation. Social media and Internet-based marketing in general has …

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How to Limit Yourself to Turn “Too Many Good Ideas” Into Actual Output

Vinoba Bhave

“The river flows at its own sweet will, but the flood is bound in the two banks. If it were not thus bound, its freedom would be wasted.” – Vinoba Bhave, Born Sep. 11, 1895. You’re creative. You’re smart. You’re talented. You’re skilled. So what? Who cares? What does that DO for anyone? You or …

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How to Tell Stories That Sell (Without Going All Blah Blah Blah)

Robert Wise

“You can’t tell any kind of a story without having some kind of a theme, something to say between the lines.” – Robert Wise, Born Sep. 10, 1914. “Storytelling” has been a buzzword in marketing for a few years now. I’ve taught two courses myself, focused on using story to sell. But this is something …

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Worry Less About Being Unique, Just Focus on Being Good (By Just Doing Good)

Arthur Freed

“Don’t try to be different. Just be good. To be good is different enough.” – Arthur Freed, Born Sept. 9, 1894. I don’t know that I agree exactly with this. Being different can definitely be valuable. But I don’t think you have to worry about being unique or special in that way when you’re starting …

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Modern Tech Makes Many of Your Perceived Limits Into Bullshittery

Michael Shermer

“But the power of science lies in open publication, which, with the rise of the Internet, is no longer constrained by the price of paper.” – Michael Shermer, Born Sep. 8, 1954. This technological fact of publication has changed the face of advertising, too. No more paying for printing prep. No more collating. No more …

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