Psychology

Make Your Solution Feel Like a Life Preserver to a Drowning Swimmer

William Shenstone

“A liar begins with making falsehood appear like truth, and ends with making truth itself appear like falsehood.” – William Shenstone, Born Nov. 13, 1714. If you’re reading this and the word “liar” makes you feel all squicky to the degree that you can’t stand it, you might not like this conversation. Because marketers are …

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Persuasion Is Storytelling and Storytelling is Telling Lies

Kim Young-ha

“The moment kids start to lie is the moment storytelling begins. They are talking about things they didn’t see. It’s amazing. It’s a wonderful moment. Parents should celebrate. ‘Hurray! My boy finally started to lie!’ All right! It calls for celebration.” – Kim Young-ha, Born Nov. 11, 1968 The basis of persuasion is storytelling. And …

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Flaunt Your Flaws as Features for Authority and Authenticity

Friedrich Schiller

“It is often wise to reveal that which cannot be concealed for long.” – Friedrich Schiller, Born today, Nov. 10, 1759 Ah yes. The “damaging admission”. Confess your sins before your audience rather than hiding them. Expose your own flaws. Uncover your shortcomings. This applies to you, your products, and your offers. But don’t stop …

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Something Doesn’t Have To BE True If It FEELS True

Kazuo Ishiguro

“As a writer, I’m more interested in what people tell themselves happened rather than what actually happened.” – Kazuo Ishiguro, born today, Nov. 8, 1954 Just because something isn’t REAL doesn’t mean it isn’t TRUE. Emotion is not REAL – it isn’t physical. It isn’t detectable by anyone outside of the one experiencing it unless …

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“You’ll Never Succeed,” They Said. But When They Saw My Nunchucks…

James Cook

“Do just once what others say you can’t do, and you will never pay attention to their limitations again.” – James Cook, Born Oct. 27, 1728. We often let the voices of others – real or imagined – set the outer borders of what we are capable of. Naysayers. Haters. Well-meaning people concerned for our …

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